Her Majesty addressed the public on live TV – for only the second time in her reign – just five days after Diana died in a car crash in Paris on August 31, 1997.
She had come under immense pressure from furious members of the public who accused her of “hiding away” at her Balmoral home following the shock news.
The Queen also faced anger for her apparent “business-as-usual” message by taking Princes William and Harry to church just hours after being told their mum had died.
So in a shock move to recapture the hearts of the nation, she returned to Buckingham Palace on September 5, 1997 to face the public and make her live broadcast.
***Is this where Diana is REALLY buried?***
Glancing at Prince Charles on a visit to Prince Edward Island in Canada
Her speech, in front of a backdrop of thousands of people making the pilgrimage to London to remember Diana, was spoken “from her heart”, “as your Queen and as a grandmother”.
She paid tribute to the “People’s Princess” by speaking of her “admiration and respect” for her, adding: “We have all been trying in our different ways to cope.
“It is not easy to express a sense of loss, since the initial shock is often succeeded by a mixture of other feelings: disbelief, incomprehension, anger – and concern for those who remain.”
She also said: “She was an exceptional and gifted human being. In good times and bad, she never lost her capacity to smile and laugh, nor to inspire others with her warmth and kindness.”
***Princess Diana’s brother lashes out at ‘LIES’ over sister 20 years after her death***
The area where claims have suggest Diana is really buried inside St Mary the Virgin church, Great Brington
But Daily Star Online has made a series of shocking discoveries after asking body behaviour expert Patti Wood to analyse the three minute video ahead of the 20th anniversary of Diana’s death.
Patti, who has studied Diana’s body language on many occasions, revealed that the Queen actually appears to be “angry” rather than sad, and was “hiding her true emotions”.
She told us: “The lack of sadness cues, like downward-turned edges of the mouth and downward gaze and drooping cheeks are absent.
“What I see is underlying anger, see the tightness at the mouth, how if you freeze a frame you see the lips locked straight across in suppression rather than turned down in sadness.
***Princess Diana 2.0: Experts say SPIRIT of Lady Di is in KATE MIDDLETON***
A family photo of the Diana Spencer (right) her sisters Jane and Sarah, her brother Charles and her father Earl Spencer
“I don’t see suppressed sadness”
“Note the steel locked glare she holds for most of the speech. Note how she hits the word, ‘anger’ in her list of emotions in such a strikingly and strong way vocally, as if there is a physical punch added.
“When she says ‘We have all felt those emotions in the last few days,’ at time code :36 she presses her lips together and cleanses her tongue, (typically a sign to hide her emotions) then purses her lips with distaste, which could indicate that she herself did not feel those emotions, or that she feels those emotions are not appropriate for people ‘we’ to feel.”
Patti also told Daily Star Online she found the Queen often “pressed her lips together with distaste”.
She said: “You would expect suppressed sadness in a lost family member, I don’t see suppressed sadness.
“Even when she says, ‘I say from my heart’ she presses her lips together with distaste. I read that as distaste for having to say anything about Diana from her heart.
“She brings her head back and holding her chin high is royal ‘uppityness’.
“Then she as if looking down from a height on as she says, ‘First I want to pay tribute to Diana myself’. That look says, she is looking down on symbolically rather than looking up to Diana as she makes the statements.”
Patti concluded: “The Queen is a gifted orator and though her baseline is not extreme highs and lows of emotions we have seen and heard her be happy and sad.”
The speech itself attracted mixed reaction from all over the globe, with many applauding the Queen for finally opening up.
Comments on the YouTube video of her speech include: “She was grieving in private taking care of Diana’s kids and everyone lashed out in anger at her.
“What an awful life, to be expected to set your family second in priority, because your people need you.
“And still people make up stupid unfounded accusations just because they love a good conspiracy theory.”
One person wrote: “The Queen in her lack of connection was simply trying to maintain the subtle, strong tradition that she was taught.
“In her tradition she believed she was to remain strong and that was what the people wanted. But they didn’t, they wanted a show of sympathy.
“This speech is actually a huge thing for the Queen, she completely put herself out there, in an attempt to connect with her people. Rest in Peace Diana.”
Another said: “People used to admire the British “stiff upper lip”. The Queen was raised from birth to control her emotions. Her father and mother’s composure throughout the Blitz won them millions of admirers.
“I think the Queen behaved quite sensibly when Diana died.”